Tea has been used for centuries to introduce a business relationship. This simple ritual of sharing tea over a business meeting has been going on for centuries.
With an established and evolving list of retail providers, joining us now as a wholesale or retail supplier drops you into this fast growing space with us. We'd love to discuss the opportunity of bringing you onboard.
New to TEAMATE?
Our customer support provides guidance for any and all B2B and wholesale related questions. Maybe you're deciding on what TEA MATE products are right for your business to stock? That's why we're here. Our support team are knowledgable, friendly and a click or call away!
Your voice matters
Your comments and voice matter and improvements to the way we work together are always encouraged. No matter what thoughts, ideas or feedback; we'd love to hear from you!
Does TEA MATE sell wholesale?
We sure do. We have mates in cafes, independent supermarkets, premium hotels, restaurants, corporate offices and retailers around the world. To find out if your business is eligible to become a wholesale partner, please submit an enquiry to email@example.com.
How do I apply to become a wholesale partner?
Thanks for thinking of us! If you’re interested in giving your customers the best Aussie cup of tea, we'd love to work with you! Please submit a wholesale enquiry and our team will be in touch.
If your business would like to sell tea in New Zealand, Canada, USA, United Kingdom or Japan, we are currently onboarding new retailers in these locations. Please reach out to firstname.lastname@example.org with your business name and enquiry.
When will my wholesale order be delivered?
All orders for delivery within Australia are shipped from Melbourne with StarTrack.
|Location||Estimated Delivery Window|
|Melbourne metro & regional VIC||1-2 working days from dispatch|
|Sydney metro & regional NSW||1-2 working days from dispatch|
|Canberra & regional ACT||1-2 working days from dispatch|
|Adelaide metro||1-2 working days from dispatch|
|Regional SA & NT||2-5 working days from dispatch|
|Perth metro||3-4 working days from dispatch|
|Regional WA||4-10 working days from dispatch|
|Brisbane metro & Gold Coast||2 working days from dispatch|
|Regional QLD||2-5 working days from dispatch|
|Tasmania||3 working days from dispatch|
Please reach out to us for accurate shipping pricing and durations.
Where can I track my wholesale order?
Please check your emails as we provide a tracking number for all website orders. Also check the junk mail as a precaution and if not found, please reach out to us.
What is the minimum order value
The minimum order value is dependent on your location. Please refer to the below table for details.
|Country||Minimum Order Value|
What payment methods does TEA MATE allow for wholesale orders?
If the order is above $500 AUD, we can invoice you and this can be paid by wire to our bank account.
TEA MATE Wholesale accepts all major credit cards and PayPal. There are no surcharges on credit card payments. All customers on pre-paid terms must make payment on orders before the stock is secured and dispatched.
Customers who have been approved for credit terms can place an order at any time, provided that your account is up to date and there are no outstanding invoices.