Section 1 - TEA MATE Australia Pty Ltd. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Placing an order for products means that you are offering to purchase that product on and subject to the following terms and conditions of sale.
All purchasers must be at least eighteen (18) years of age and must possess a valid credit or debit card issued by a bank acceptable to TEA MATE. Placement of an order indicates that you represent and warrant (1) that all of the information that you provide to TEA MATE are true and accurate; (2) that you are an authorised user of the credit or debit card used to place your order; and (3) that there are sufficient funds to cover the cost of the goods ordered.
All orders placed on this Website are subject to: (1) product availability; and (b) TEA MATE confirmation of the order quantity and price. TEA MATE retains the right to refuse any orders. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
Product shipment may vary according to availability and is subject to any delays resulting from postal delays or force majeure for which TEA MATE will not be responsible.
(a) Our Contract
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this is not an acceptance of your order. No contract is formed until TEA MATE transmit an e-mail confirmation that the goods that you ordered have been shipped to you. Only those goods listed in the confirmation e-mail sent at the time of shipment will be included in the contract formed.
(b) Pricing and Availability
Errors in product details, descriptions and prices may occur despite efforts to ensure accuracy. If TEA MATE discovers an error in the price of any goods that you have ordered, then TEA MATE will inform you regarding the error, and you will have the option of either reconfirming your order at the correct price or cancelling it. If TEA MATE is unable to contact you, then TEA MATE will treat the order as cancelled. If you cancel the order after you have already paid for the goods, then you will receive a full refund.
Delivery costs are in addition to product prices.
On receipt of your order, TEA MATE will seek authorisation for payment from your card issuer. Your card will be debited upon receipt of that authorisation, and funds received will be treated as a deposit against the value of the goods you have ordered for purchase.
(d) Returns and Refunds
All products are sold with a thirty (30) day refund policy. If you are not satisfied with your purchase for any reason within sixty days after your purchase, then TEA MATE give you a full refund of your purchase price. An empty package is not considered eligible for refund or returns. 100% of the tea container must be in tact and of it's original form for a refund or return to be issued. Simply send an email to firstname.lastname@example.org or fill out our contact form.
Subscriptions are subject to 30 days cancellation. Customers can cancel after at least 1 order.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.
Registrations & Passwords
To access certain portions of the Website, including without limitation, to shop online, you may be asked to complete an online registration form. In consideration for your use of this Website and the services provided on it, you agree to provide true, current, complete and accurate information as requested on any registration form to which this Website may direct you, and to update that registration information as soon as possible after any information on such registration form changes.
Upon registration, you may be given a password or user name. You alone are responsible for keeping that password and user name confidential, and for any and all activity that occurs on this Website under such password or user name. You agree to immediately notify TEA MATE of any unauthorised use of your password or user name or any other breach of security.
Section 2 - TEA MATE Australia Pty Ltd. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 - TEA MATE Australia Pty Ltd. Accuracy, Completeness & Timeliness Of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 - TEA MATE Australia Pty Ltd. Modifications To The Service & Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Price adjustments will only made to customers by request, who've purchased within a week of a sale or price adjustment. Price adjustment on orders will not be made if the order was placed more than 1 week from the sale or price adjustment.
TEA MATE reserves the right in its absolute discretion to amend, remove or vary the Services and/or any page of this Website at any time and without notice.
Section 5 - TEA MATE Australia Pty Ltd. Products Or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6 - TEA MATE Australia Pty Ltd. Accuracy Of Billing & Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Section 7 - TEA MATE Australia Pty Ltd. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Section 8 - TEA MATE Australia Pty Ltd. User Comments, Feedback And Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments, or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
You acknowledge that TEA MATE Australia Pty Ltd. may establish general practices and limits concerning use of the Website, including without limitation the maximum number of days that email messages, message board postings or other uploaded content will be retained on the Website. You agree that TEA MATE Australia Pty Ltd. has no responsibility or liability for the deletion or failure to store any messages and other communications or other content maintained on or transmitted by the Website.
Section 9 - TEA MATE Australia Pty Ltd. Personal Information
Section 10 - TEA MATE Australia Pty Ltd. Errors, Inaccuracies And Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 11 - TEA MATE Australia Pty Ltd. Prohibited Uses
By your use of this Website, you agree that you will not misuse this Website. You further agree that you will not: (a) commit or encourage a criminal offence; (b) transmit or distribute a virus, trojan, worm, logic bomb or any other material that is malicious, technologically harmful, in breach of an obligation of confidence or that is in any way offensive or obscene; (c) hack into any aspect of the Service; (d) corrupt data; (e) cause annoyance to other users; (f) infringe upon the rights of any other person’s proprietary rights; (g) send any unsolicited advertising or promotional material, commonly referred to as “spam”; or (h) attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Any breach of this provision may constitute a criminal offence and TEA MATE will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
TEA MATE will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Section 12 - TEA MATE Australia Pty Ltd. Disclaimer Of Warranties; Limitation Of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall TEA MATE, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Although we strive to update and keep accurate as much as possible the content contained in our Products, errors and/or omissions may occur.
accordingly, our products are being offered on an “as is” basis and without warranties of any kind, either express or implied. tea mate disclaims all warranties, express or implied, including, but not limited to, implied warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement. tea mate does not warrant that the operation of the products will be uninterrupted, error-free or free of viruses or other harmful components.
in no event shall tea mate be liable for any direct, indirect, incidental, special, or consequential damages that result from or in connection with the use of, or the inability to use, the products, even if tea mate has been advised of the possibility of such damages. applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.
all other terms and conditions governing the purchase of any product on the site are provided in our terms of sales, which you may view when you purchase a product.
in no event shall tea mate be liable for any direct, indirect, incidental, special, or consequential damages that result from or in connection with the use of, or the inability to use, the website or any content or services, even if tea mate has been advised of the possibility of such damages. applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.
please consult your doctor before consuming any product foreign to your usual diet.
products displayed on the site may not be available at all times and products and prices may be changed, and products substituted or discontinued at any time. while we attempt to provide an accurate description of items available for purchase on the site, we do not warrant the accuracy, completeness, reliability or currency of such descriptions. all of the terms and conditions governing the purchase of any product on the site are provided in our terms of sales, which you may review when you purchase a product.
Section 13 - TEA MATE Australia Pty Ltd. Indemnification
You agree to indemnify, defend and hold harmless TEA MATE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
You agree to indemnify and hold harmless TEA MATE Australia Pty Ltd, its affiliates, members, officers, employees, agents, sponsors, and licensors from and against any and all losses, expenses, damages, claims, fines, penalties, costs and liabilities (including reasonable legal and accounting fees), resulting from (a) any content you (or anyone acting under your password
In particular, you agree to indemnify and hold harmless TEA MATE Australia Pty Ltd., its affiliates, members, officers, employees, agents, sponsors, and licensors for any injury, including but not limited to bodily harm or death, to you or any third party that may result from the use of or reliance on any Content. TEA MATE Australia Pty Ltd.recommends that users exercise their own skill and care with respect to the use of any Content and should obtain any expert advise they consider necessary.
Section 14 - TEA MATE Australia Pty Ltd. Sever-ability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 15 - TEA MATE Australia Pty Ltd. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 16 - TEA MATE Australia Pty Ltd. Waiver
Any term or condition of these Terms of Service may be waived by TEA MATE at any time, but no such waiver will be effective unless set forth in a written instrument waiving such term or condition and that is executed by an authorised representative of TEA MATE. No waiver of any term or condition of these Terms of Service will be deemed to be or construed as a waiver of the same or any other term or condition of these Terms of Service on any future occasion.
Section 17 - TEA MATE Australia Pty Ltd. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
Section 18 - TEA MATE Australia Pty Ltd. Intellectual Property Disclaimer
Any trademarks/names or copyrighted materials on this Website are owned by the respective trademark owners or copyright holders. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to TEA MATE.
Section 19 - Changes To TEA MATE Australia Pty Ltd. Terms Of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 20 - TEA MATE Australia Pty Ltd. Contact Information
Questions about the Terms of Service should be sent to us via email.
TEA MATE Australia Pty Ltd
Section 21 - TEA MATE Australia Pty Ltd. Ownership / Restriction On Use
The Website is owned and operated by TEA MATE Australia Pty Ltd. Any and all content, data, graphics, photographs, images, audio, video, software, trademarks, service marks, trade names and other information (collectively, the “Content”) contained in this Website are proprietary to TEA MATE Australia Pty Ltd, its affiliates and/or third-party licensors. The Content is protected by Australian and international copyright and trademark laws.
Any and all content, data, graphics, photographs, images, audio, video, software, trademarks, service marks, trade names and other information (collectively, the “Content”) contained in our Products are proprietary to TEA MATE Australia Pty Ltd, its affiliates and/or third-party licensors. The Content is protected by Australian, United States, Canadian and international copyright and trademark laws.
Except as set forth herein, you may not modify, copy, reproduce, publish, post, transmit, distribute, display, perform, create derivative works from, transfer or sell any Content without the express prior written consent of TEA MATE Australia Pty Ltd. Upon purchasing one of our Products, you may download, print and reproduce one copy for your own informational purposes provided you agree to maintain any and all copyright or other proprietary notices contained in such Products. Reproduction of multiple copies of our Products, in whole or in part, for resale or distribution is strictly prohibited except with the prior written permission of TEA MATE Australia Pty Ltd. To obtain written consent for such reproduction, please contact us at email@example.com.
Section 22 - TEA MATE Australia Pty Ltd. Trademarks
As a condition of your continued access to and use of this Website, you agree to abide by all applicable federal, state, territorial and other laws and regulations. In addition, without limiting the foregoing, you agree not to:
Upload, post, e-mail or otherwise transmit any material that:
Constitutes unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
Infringes any patent, trade-mark, trade secret, copyright or other proprietary or privacy rights of any party
Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, racially, ethnically or otherwise objectionable;
Or contains any form of destructive software such as a virus, worm, Trojan horse, time bomb, cancelbot, or any other harmful components or any other computer file, program or code, designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment;
Harvest or otherwise collect or store any information (including personally identifiable information) about other users of the Website, including e-mail addresses, without the express consent of such users;
For the purpose of misleading others, create a false identity of the sender or the origin of a message, forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted through the Website;
Impersonate any person or entity, including, but not limited to, a TEA MATE Australia Pty Ltd. employee, or falsely state or otherwise misrepresent your affiliation with a person or entity;
Attempt to gain unauthorised access to the Website, other computer systems or networks connected to the Website, through password mining or any other means;
Interfere with or disrupt networks or servers connected to the Website or violate the regulations, policies or procedures of such networks; and
Use, download or otherwise copy, or provide to any person or entity any Website users directory or other user or usage information or any portion thereof other than in the context of your use of the Website.
The foregoing is hereinafter collectively referred to as the “Code of Conduct”.
“TEA MATE Australia Pty Ltd.”, “TEA MATE” and “www.teamate.com.au” are trademarks of TEA MATE Australia Pty Ltd. Other marks, tag lines, handles, hashtags, graphics, typefaces, trademarks and logos appearing on the Website are trademarks or trade dress of TEA MATE Australia Pty Ltd. All other trademarks appearing on the Website are property of their respective owners. Our trademarks and trade dress may not be used in any manner for any purpose without our express written consent.
Section 23 - TEA MATE Australia Pty Ltd. Intellectual Property
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remain the property of or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by TEA MATE and its licensors. You may store, print and display the content supplied solely for your own personal non-commercial use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Section 24 - TEA MATE Australia Pty Ltd. Privacy
Section 25 - TEA MATE Australia Pty Ltd. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Copyright 2021 TEA MATE Australia Pty Ltd.
All rights reserved.